Steak N’ Shake was able to avoid bankruptcy this year, but that comes with big changes to the restaurants. Namely, the disappearance of servers.
“Simply put, the operation of dining rooms with table service was a money loser,” wrote Sardar Biglari, the chairman of Steak N’ Shake’s parent company.
According to the Pantagraph, not only will table service go away, but so will orders at the counter. Instead, there will be self-serve kiosks.